Frequently Asked Questions

Orders

What payment methods do you accept?
We accept all major debit and credit cards (Visa, MasterCard, American Express) via PayPal and eWay.

Shipping & Handling

Do you ship internationally?
We don't ship internationally, and we only ship Australia wide. To place an order, your billing and shipping address have to be within Australia.
When will my order dispatch?
All orders will be processed and dispatched within 24-48 hours (except public holiday and weekend) after the clearance of payment. Please allow 3-14 business days for your order to deliver.
Where do you ship from?
All our items will be shipped from our warehouse located in Sydney, NSW, Australia.
Which shipping carrier/service do you use?
We use Australia Post to ship all items from Sydney NSW.
Can I pick up my order?
No pick up is available at this time.